Alcan Packaging Cramlington Ltd

Alcan Packaging Cramlington Ltd is a specialist printer of pharmaceutical packaging and is part of the Global Alcan packaging division.

The Challenge

Alcan wanted minimal disruption for the PAT testing project in terms of the testing itself and how the site was left on completion. Alcan's PAT testing was due for renewal so they needed a solution quickly that was as simple and straightforward as possible.

The SG World Solution

After an appointment with their local account manager, Alcan were able to arrange their PAT testing extremely quickly. The engineers from SG World completed the project in a single day and all appliances were left exactly as they had been found.

The results of the project were available immediately via a dedicated webpage allowing results to be filtered by a range of criteria such as failed items or items in a certain location.

The results could also be downloaded as a PDF or into Microsoft Excel for printing or manipulating.

SG World completed almost 300 tests less than expected and only charged for completed tests saving Alcan money and providing a more accurate register of tests.

What the customer said...

"I was very impressed with the professionalism and efficiency of the PAT testing service from SG World.

From my initial appointment with my local account Manager to the fulfilment of the testing it was a very simple and quick process.

Our tests were completed shortly after my original appointment and the results were made available immediately.

The testing itself was carried out efficiently in a single day and the staff were professional and courteous at all times. At the end of the day all of our tested items were put back exactly as they were found so you would never know SG World had been on site.

This minimal disruption was very important to us as well as the accuracy of the results. We had allowed for 800 items to be tested. However SG World advised us that on completion of the testing we only required 519 tests.

This not only saved us cost but added to SG World’s competitive cost per test, made us considerable savings.

Having an immediate record of every test on my own secure website completed the whole process perfectly. This also allows me to use the results and manipulate them or print them however I wish during the year.

The SG World service has turned what was an annual chore into a simple straightforward process and I look forward to working with SG World again."

Graeme Cuthbertson - Alcan